LM
LUCAS M
1 reviews | Active since Apr 2015
15 Aug 2023, 08:22
Vodacom wrong listing
Listing me for a contract I do not have. I use prepaid yet everything I do financial transactions I'm told I'm in debt with them and even sending collectors to bother me
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
15 Aug 2023, 09:30 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Aug 2023, 09:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
LM
LUCAS M's updateReviewer Update
15 Aug 2023, 09:31Hope it happens
LM
LUCAS M's update15 Aug 2023, 09:31
Reviewer Update
Hope it happens
Vodacom's replyOfficial
18 Aug 2023, 08:56Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the relevant credits was processed and ITC will be updated within 7-14 working days. Regards Consumer Website Team
Best regards,
Vodacom's reply18 Aug 2023, 08:56
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the relevant credits was processed and ITC will be updated within 7-14 working days. Regards Consumer Website Team
Best regards,