Vodacom Wrong Legal Data leading to Frustrations!

I app**** for an extra contract and phone, being a current Vodacom contract customer who has never missed a payment since the start of my contract 3 years ago. <br> <br> Legal advised the store that I could not be granted an extra contract due to unpaid debt. The store referred me to legal. I spoke to a person on the 11th December who promised me it was sorted out. She could not give me a reference number. <br> <br> I went to store and we contacted Legal from the store on the 14th December. A Jacob premised us it would be sorted out in 10 minutes. 4 hour later and more calls I was now informed that they require 3 months bank statements as the contract was taken out so long ago. <br> <br> Three hours after sending through statements I have still not received any feedback.<br> <br> Vodacmon legal admitted their own admin blunder, yet as costumer I am still being held at ransom and still do not have feedback on this issue. This is why people migrate to other networks.