LJ
Lizel J

1 reviews | Active since Oct 2019

03 May 2024, 15:38

VODACOM WOULD NOT CANCEL MY CONTRACT

Hi Vodacom,

been trying from FEB 2024 to cancel a contract that has already reached 2 year exipry . Went to shop lady could not help said to call, called no one answers or send you from pilar to post. this was before I left for the UAE , NOW I AM STRUGGLING TO GET THIS CONTRACT CANCELLED AND YOU ARE DEMANDING PAYMENTS. STOP THIS CONTRACT NR ***

I have been trying for days to find a way, other than spending hours and large amounts of money for an international call, to cancel my Vodacom contract from overseas. This is the 21st century and you do not have a functional contact us page nor an email one can send a request to for contract cancellations.

How can I cancel a contract from overseas? CALL ME +***37 MARCO

0
Replies (1)
Vodacom
Vodacom's reply04 May 2024, 13:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team