DP
Dee P
1 reviews | Active since Sept 2014
25 Nov 2025, 15:50
Vodacom WORST WORST WORST
Worst worst worst about everything. 2 months later and none of my issues are resolved
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
26 Nov 2025, 07:39Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Nov 2025, 07:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
DP
Dee P's updateReviewer Update
01 Jan 2026, 13:49Yet my issues are not resolved
DP
Dee P's update01 Jan 2026, 13:49
Reviewer Update
Yet my issues are not resolved
DP
Dee P's updateReviewer Update
01 Jan 2026, 13:50Dear Vodacom Customer. Your service ticket with reference number EC-28SL-214ZID has been closed. Thank you Vodacom.
DP
Dee P's update01 Jan 2026, 13:50
Reviewer Update
Dear Vodacom Customer. Your service ticket with reference number EC-28SL-214ZID has been closed. Thank you Vodacom.
DP
Dee P's updateReviewer Update
02 Jan 2026, 11:31VODACOM IS INTENTIONALLY DELAYING RESOLVING MY LONG LIST OF QUERIES. I’ve got about 8 sms for closed queries but nothing has been resolved since Oct 2025. The issue of bad service from Moud Shane Prellini from Aug 2024 not resolved but you’ll take my money. You’ll give me free lifetime access to Prime Video but your hello Peter manager says “lifetime means 7 days” the complaints go on and on and on but ABSOLUTELY NOBODY CAN RESOLVE A SINGLE ISSUE. WHY IS THE NO CUSTOMER SERVICE???? Also Candice I ain’t going to any Vodacom store to listen to a call. Are you paying for the uber services and my time. Let’s calculate how many hours, days, weeks and months it’s taken of my life and still no complaints are resolved! I see CUSTOMER RETENTION IS NOT A PRIORITY TO VODACOM
DP
Dee P's update02 Jan 2026, 11:31
Reviewer Update
VODACOM IS INTENTIONALLY DELAYING RESOLVING MY LONG LIST OF QUERIES. I’ve got about 8 sms for closed queries but nothing has been resolved since Oct 2025. The issue of bad service from Moud Shane Prellini from Aug 2024 not resolved but you’ll take my money. You’ll give me free lifetime access to Prime Video but your hello Peter manager says “lifetime means 7 days” the complaints go on and on and on but ABSOLUTELY NOBODY CAN RESOLVE A SINGLE ISSUE. WHY IS THE NO CUSTOMER SERVICE???? Also Candice I ain’t going to any Vodacom store to listen to a call. Are you paying for the uber services and my time. Let’s calculate how many hours, days, weeks and months it’s taken of my life and still no complaints are resolved! I see CUSTOMER RETENTION IS NOT A PRIORITY TO VODACOM