VODACOM WORST WITH CUSTOMER SERVICE

WORST SERVICE EVER

My line was disconnected because my account was in arrears so i made a payment of R5390.50 I was told to pay before they could re-activate my account as per Koketso and it would take 2 to 5 hours to reconnect, I then phoned back at 3.45 and spoke to Azola she said that everything was fine and I would be up and running by 4pm. I had loadshedding at 4 to 6 and when it came back on it was not connected, I spoke to a Melanie and she advised that they could not find my account and i would have to phone fibre sales at 8am, I phoned at 8am and spoke to Caitlynne and was advised that she could see my account and then after i phoned again you said that you could not pick up my account and you had escalated it for reconnection and that I would her back from you at 4. She stated that the account would be re-activated yesterday because i have had an account with them for years and everything had been paid up and no monies outstanding, 2 days since paying the money that i was forced to pay and i do not get phoned back, i have made a total of about 15 calls to vodacom and no one seems to know what is happening. MY SIM CARD HAS ALSO BEEN DEACTIVATED ON ***