VODACOM-WORST SP EVER
<p>I have recently taken out a new contract with Vodacom, they they send my sim card and activate TWO contracts on my name, they then bebit my account twice and charge me an activation fee which is not applicable if you order online. </p> <p> I have spent endless hours to cancel the one contract and have the activation fees creidited, and im still waitning for my money since the 16 September, I then get a call today 13 October from another person incapable of asssiting me...and says she only got the complaint today so I have to wait another 7working days for my money, I have had nothing but problems with this SERVICE PROVIDER AND WOULD LIKE TO CANCEL MY CONTRACT WITH THEM....</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
