1 reviews | Active since May 2015
VODACOM WORST SERVICE VEVER
I had a Vodacom contract, after the first few months I was over debited, I then went to the bank and had the payment amount reversed. Somehow my debits were no longer going off after a few months I got a text from Vodacom with an outstanding balance of > R2000, I then made a payment arrangement and stuck to the instalment agreed upon. Late last year I settled the account which was before the end of the 24month contract. <br> <br> Today i was informed that my account has been handed over to attorney's for breach of contract. At the time when I settled my account I was not informed that I would be in breach of contract. When I settled the account< I over paid and I was credited. Now I'm forced to pay, without even a notice that legal action would be taken. There was no final demand sent out, not a phone call at all. I am now requested to pay > R4000.<br> <br> If I do not pay then they will do a garnish order! How dare you people touch my money, when I have paid. I was merely uninformed.
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
