Vodacom worst service provider next to goverment.

Vodacom was happy to take a hell of a lot of money we to from me as I paid between R2800- R4000 per month over the last 7 years. Before that period it was between R500- R1500 for let's say 12 years. Never missed a payment. Now after appalling service the last 6 months no one can assist me with early termination of my WiFi and phone. Needless to say don't want to get blacklisted stopping the debit orders. It took Vodaco.4 months to downgrade my package this year. Then they made error with the first debit order run. Then they decided to add another 2 years as they didn't just transfer me to a lower package. They also decided that I am taking out a new contract for two years. After waiting a month for a resolution to this, and sms's saying it is now under review, then investigations and so on etc etc. I am done with Vodacom. Tried three times today and last week to speak to a cancelation specialist only to be cut off each time. Vodacom- I am done with you. You are vultures taking hard earned money with no service. Shame on you. I will now drive to the offices ONCE AGAIN!!!!!! To see if there are actually any competence in your worthless organisation. I am sorry. I tried to do the right thing but YOUR COMPANY AND STAFF decided to be like the government and their officials. Lies. No service. And *****ing money. Shame on you!!!!!