JB
Jennifer B

1 reviews | Active since Jan 2018

04 Jan 2023, 11:44

VODACOM WORST SERVICE PROVIDER IN SOUTH AFRICA

DO NOT USE VODACOM. They are *******. They charge whatever they choose, even if you are on contract, and they then ***** your data. When you try to call to resolve issues you find yourself dealing with the stupidest, most unhelpful people on the planet. You will be transferred from department to department and cut off repeatedly, until you eventually give up. You will hold on for hours. Contracts mean nothing to them. Undoubtedly the worst service provider in the country. There are no words to describe how ********* and *********** they are. Since posting this I received a reply saying someone would contact me. No one has, and since then Vodacom has looted more money from my account. ******** organisation.

0
Replies (2)
Vodacom
Vodacom's reply04 Jan 2023, 12:01
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
JB
Jennifer B's update04 Jan 2023, 12:14
Reviewer Update
No one will make contact - this is just an automated message. I got the same one last time I posted a complaint about Vodacom and got the same reply. You are *******.