JK
Johan K
1 reviews | Active since Oct 2021
16 Oct 2021, 10:21
Vodacom worst service provider in SA
Since the 1st of October my Wi fi is down, this has been reported immediately, after various phone calls and redirecting from vodacom to different departments my wi fi is still down, billing done incorrectly as well as I was double billed for 3 months, 10 phone calls to call center still now response, promises made now action taken, these corporates think they can do as they wish, please see this as a fair warning try not do deal with vodacom worst experience ever. Hopefully I will be able to sort out soon. Unbelievable.
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Replies (1)Vodacom's replyOfficial
16 Oct 2021, 13:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Oct 2021, 13:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
