1 reviews | Active since Apr 2017
Vodacom-Worst Service Provider ever-They just dont care about us
<p>For the first time, I see a line item on my Vodacom Bill - Content Services</p> <p>I queried this with Vodacom. According to the operator I subscribed to 5 services named Tapgamez, Sarahouze, HM_WallchaterGold, Funnio, BITBOP. Never heard of them and definitely will never subscribe to these services.</p> <p>The service and assistance I received from Vodacom is dissapointing, after being a customer for years. I was told to cancell this myself.</p> <p>I logged a query with vodacom, still pending and received no feedback from them. </p> <p>How can Vodacom treat their customers like this, they should protect us from this. I have an agreement between Vodacom and myself, and not a 3rd Party, and did not give permission to any one to allow any additional charges on my bill. I was billed over a R1000.00 for this ****.</p> <p>I cant wait for my contract to end with Vodacom, will never ever in my life support them again or advise anyone to support them.</p> <p>I also expect from Vodacom a full refund on my account asap.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As expected!! 7 days later!! No feedback from Vodacom!! This is exactly how they treat customers, dont care at all!! Will never ever support them!!
As expected!! 7 days later!! No feedback from Vodacom!! This is exactly how they treat customers, dont care at all!! Will never ever support them!!
