VODACOM! WORST SERVICE PROVIDER EVER!!!!

So, i took out a cellphone Contract with Vodacom in January 2019, to expire in January 2021. Called Vodacom on 14 December 2020, the agent tells me, I've called to early to give notice.. I must call on 1 January 2021 to give notice for the Contract to end 14 January 2021..

I call on the 12th (8 calls in total, because people aks me to hold, just to drop the call) then I was informed the agent doesn't make the policies, she just implements them, so, because I did not call before the 7th of January 2021, I must still pay this contract until the end of February 2021.

So, end of March and April 2021, I find Vodacom still deducting my account. I call on the 29th to enquire the deductions, I am informed by another agent, a credit reflects on my account, and will receive my money within 3 -5 business days.

On the 5th no money reflected in my account, I called again, the lady says, no credit reflects on my account, but she will speak to the previous agent and get the Manager to call me back.. The call never came..

So, today, 17 May 2021, I call again.. Just to be told the previous agents **** to me, There was a system error on the 14th of December 2020 and the Contract was not cancelled. The Contract is stilla active and therefor I am debited.

My details was taken again, for the Manager to call me back. The saga continues.. Funny, how it takes 30 mins to take out a new Contract, and 6 months and more to cancel..

PATHETIC! I'll never ever do business with Vodacom again in my LIFE!