1 reviews | Active since Jun 2018
Vodacom worst service provider ever
This will be my final review as I will cancel my contract with vodacom. All went well for 3 months after fights about unotherised subscriptions was added to my contract. This month was the last straw. As another unotherised subscription was added. Phoned the cancelation department for my cancelation quotes to cancel my contract. The consultant not very helpfull and acts as if she is doing me a favour. I am the customer and I am doing you a favour because with out our support you will not have job or pay cheque. I requested both cancellation quotes for both my numbers. This extremely bright consultant send me one number twice and hangs up on me while I am still on the line. Then I phone back, sorry we can't assist as the cancelation department is closed. Seriously!!!! So what you are telling most probably the phone was put down in my ear so we can knock off for the day. Vodacom better send me the correct cancellation quotes tomorrow morning and for sure myself and my family and friends will cancel Vodacom and never use their services again. Everybody I have spoken to has rated vodacom the worst service provider ever. And for the last year I agree. Vodacom is and looks like will be the worst service provider!!!!
Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
