Vodacom - WORST service provider ever

Today I would like to pay tribute to the biggest F....ing time wasters EVER... So I have been with Vodacom for over 10 years and paying +/- 3000 per month on average. I have never been late with a payment or had any issues with them or my account. the past year or so I fell on hard times and my account fell into arrears, this was never handed over or reached the point of legal action, I had always managed to settle this and then moved on (if I didn't, they would politely just cut my phone). Not once did they offer assistance or show any empathy (because who am I? They are the corporate giants here). Despite everything, come hell or high water, I managed to maintain this account. So I eventually get things back on the straight and narrow and would like to upgrade, don't they end up telling me I can't get what I'm looking for?! and then the next person says I can, the following person puts the deal through but bull****s the hell out of me... I'm now resorting to this to highlight the EXTREME waste of time Vodacom is and after numerous calls, store visits and close to 4 hours of talk time, nothing has been resolved. I'm cancelling my current contracts because of their lacklustre approach, poor feedback and lack of professionalism, not to mention the constant back and forth between departments. SORT YOUR **** OUT