PB
Pfano B

1 reviews | Active since Sept 2017

15 Sept 2017, 10:03

Vodacom worst service provider - complete *******

Terrible service. Terrible network reception. Several dropped calls. Disappearing data and airtime all the time. No assistance by Vodacom customer care. Worst service provider generally. I'm on a corporate contract, I'm usually in the office so I don't use my cellphone airtime and data often - I use landline and wifi from work. But my monthly allocation on my cell runs out before the 15th each month, regardless of my usage. I have no subscriptions. No one has helped at Vodacom despite several pleas. I top up from the 15th till month end...but even that airtime doesn't last. It makes no sense.

0
Replies (2)
Vodacom
Vodacom's reply15 Sept 2017, 10:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply27 Sept 2017, 09:24
Official

Good Day

Kindly note that feedback has been sent to you.

Regards

Dc