1 reviews | Active since May 2017
VODACOM WORST SERVICE PROVIDER
Vodacom is the worst most dishonest network i have ever come across. They lie to customers, pretend as if they assisting you, only to frustrate you in the end so you just close query because the reimbur*****t they said you would get keeps changing and the answers and processes just keep on changing. i logged a compliant in October of which i was told is resolved and credits would stop in November. Vodacom and the dishonest Consultants have taken a further 2 months to pretend to close my query meaning i paid for a service 1. that i did not want 2. was told would cancelled 3. paid for Dec and Jan because i was told i would be reimbursed. Now the Dec and Jan reimbur*****t is has tails and stories on it. Highly frustrated an disappointed. And this review is not so Vodacom can call me again and frustrate me with endless calls and conversation it so OTHER Customers with the same problem can stand up also so that any potential clients can make more informed decisions and opt for other networks. FYI depending on where you live i would STRONGLY recommend TELKOM.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
