PN
P N
1 reviews | Active since Feb 2019
22 Feb 2019, 13:34
Vodacom Worst service provider!!!! And full of lies!!!
Worst service provider!!!!
I app**** for a phone contract online, after calling Vodacom numerous times they still have not delivered the handset! Yesterday I got a call saying the will deliver today - And when I call today, the phone is still in the warehouse "awaiting dispatch"....meaning the call I received yesterday was just a lie
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Replies (2)
Vodacom's replyOfficial
22 Feb 2019, 14:00Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Feb 2019, 14:00
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
26 Feb 2019, 10:46Dear P N,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved.
Regards
Consumer Website Team(SA)
Vodacom's reply26 Feb 2019, 10:46
Official
Dear P N,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved.
Regards
Consumer Website Team(SA)