BS
Bradley S
1 reviews | Active since Feb 2026
20 Apr 2026, 19:42
Vodacom = worst service provider
The worst experience of my life. To get my issue resolved since almost the beginning of this month and still nothing even after an agent saying that my issue has been resolved. If I don’t have a senior billings manager and a senior rewards manager from Vodacom call me I am going to stop my debit orders from Vodacom. How hard is it to flippen give good service and to actually resolve an issue. Pull up all the recordings from the 25.03.2026 to date and you will see I have been ill advised. If this is not sorted I will take this matter further. ***
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
21 Apr 2026, 07:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Apr 2026, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Bradley S's updateReviewer Update
08 May 2026, 08:22Once again I get an incorrect statement when I thought finally this matter is resolved, I cannot believe I’m dealing with such *********** people that cannot resolve an issue that I can actually put this to rest. You guys are ****ing me off. I literally hate Vodacom as a network provider because of thos
BS
Bradley S's update08 May 2026, 08:22
Reviewer Update
Once again I get an incorrect statement when I thought finally this matter is resolved, I cannot believe I’m dealing with such *********** people that cannot resolve an issue that I can actually put this to rest. You guys are ****ing me off. I literally hate Vodacom as a network provider because of thos
Vodacom's replyOfficial
18 May 2026, 12:18Dear Bradley,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards, Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards, Consumer Website Team
Vodacom's reply18 May 2026, 12:18
Official
Dear Bradley,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards, Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards, Consumer Website Team