Vodacom - WORST SERVICE PROVIDER!!!!!!

<p>Still trying to receive my credit of R497-62 excluding VAT for a double subscription that was charged to my account in December 2016. I have lost count in the amount of calls to that I have made to Vodacom. I have the credit note in my possession and yet Vodacom went and credited my late husband's Vodacom account. I still don't understand why my late husband's account is still open after all the documentation was sent through, death certificate, ID etc. I called Vodacom on Friday, 12 May 2017 AGAIN and was put through to 4 different individuals, had to explain everything over and over again. Eventually I was given a reference number (this is about the 10th one that I have received) and was assurred that someone would contact me, yet still waiting. How funny, just received an sms from Vodacom: I must prove that I was married to my husband!!!!!!!!!!!!! Vodacom, you are an absolute JOKE!!!</p>