VODACOM WORST SERVICE PROVIDER

<p>December 2016 i went to the store in Canal Walk to have my contract cancelled, i was told to contact the retentions department to find out what my cancellation fee would be (dumb as to why they cant check this in store). I was given the amount and was told to mail the proof of payment and a copy of my ID to their retentions department, which i done.</p> <p>Few weeks later i contacted them to find out if the contract was cancelled and obviously their great service at Vodacom, the contract wasnt cancelled!!!!!!</p> <p>i sent all the proof of forwarding them the documents that was requested and they refunded the debit order. Next month low and behold i receive an invoice for the new months charges (i had ported my number to CellC so where the heck did these charges come from) again i had to contact their retentions department.</p> <p> </p> <p>I spent about 1hour and 30mins on the phone waiting for feedback...i was told that they would process the cancellation and apologised for their mistake.......guess what yesterday my account was debited again yesterday.......i tried contacting them today and no response!!!!!!!!!!!!!!!!</p> <p> </p> <p>If anyone has someone importants contact details at Vodacom please forward it to me.</p> <p> </p> <p>I promise i will badmouth Vodacom for as long as i can because their service is pathetic, i had to pay for something that hasnt been used since December!!!!!!!!</p> <p> </p> <p>VODACOM YOU ARE THE WORST AND MOVING TO CELLC HAS BEEN THE BEST DECISION I MADE!!!!!</p>