Vodacom - Worst Service Provider

We run a business using emails with Vodacom as the service provider. we have previously experienced various incidents where client's complained they have send emails but we never received these emails.

Since Sunday 28 April 2019 our emails were down. We contacted Vodacom contact centre who could not assist us with the problem and after an hour trying to get the problem resolved we were referred to the nearest Vodacom shop for assistance. I visited Vodacom in Menlyn with the 4G ****le and laptop and after two hours waiting in line at the tech section they could still not solve the problem. We were then referred to the sales section. After another hour waiting in line the sales section informed me they have lodged the fault and hopefully the problem will be resolved within 72 hours. Ref - SR 1- ********** ********** .

This is the worst service provider. They do not care if you run a business and loose clients, money or new business. I am definitely changing to another service provider and urge Vodacom clients to do the same. We cannot allow this poor service to continue.