PD
Pamela D

1 reviews | Active since Dec 2021

08 Sept 2023, 10:31

VODACOM WORST SERVICE PROVIDER

Disappointing service .....after being in contract with vodacom for 5 years my fibre line drops and I make several calls to them requesting a callback or some assistance after 10 calls and references numbers there is no service until now day 5 I have experienced bad service ever since I joined vodacom .....my best advise is take your business to another provider they don't value they customers.......pathetic

0
Replies (2)
Vodacom
Vodacom's reply08 Sept 2023, 12:05
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 

 Vodacom Consumer Website Team 
PD
Pamela D's update03 Oct 2023, 09:41
Reviewer Update
Still no response yet as usual no service