PD
Pamela D
1 reviews | Active since Dec 2021
08 Sept 2023, 10:31
VODACOM WORST SERVICE PROVIDER
Disappointing service .....after being in contract with vodacom for 5 years my fibre line drops and I make several calls to them requesting a callback or some assistance after 10 calls and references numbers there is no service until now day 5 I have experienced bad service ever since I joined vodacom .....my best advise is take your business to another provider they don't value they customers.......pathetic
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
08 Sept 2023, 12:05 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Sept 2023, 12:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
PD
Pamela D's updateReviewer Update
03 Oct 2023, 09:41Still no response yet as usual no service
PD
Pamela D's update03 Oct 2023, 09:41
Reviewer Update
Still no response yet as usual no service
