Vodacom - WORST SERVICE EVER RECEIVED

Have tried to contact them 7 times this morning - dial the number, provide cell number, confirm cell number, provide ID, confirm ID, wait for consultant, wait .... cut off. Then eventually get through to a consultant, she says she will send me the invoice via email, nothing arrives and as soon as she tells me she will send it she cuts me off AGAIN - it is unprofessional, and not acceptable. HOW DARE YOU SAY THAT CUSTOMER SERVICE IS IMPORTANT TO YOU IF YOU CAN'T EVEN PROVIDE IT ... you have to get this sorted out - there are far too many other providers one can use ... nobody HAVE to stay with you .... the worst thing is that they are trying to rip my mother off - and when we wanted to query it they reacted like this .... no Vodacom .... this is NOT the way ..... how many more times do we have to try and contact you?????????? I am responsible for my mother's cell account, I have entered my number down below for you to contact me on ... it is not the number I have a query on - phone me to get the right number !!! Let's see if you bothered to read this and contact me ....