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dave N
1 reviews | Active since Jan 2014
10 Aug 2022, 09:50
VODACOM WORST SERVICE EVER
upgrade from 60mb/s lte to 80mb/s on july 2021 since then every month close to the 20th of the month there is slow speed or no sevice i have the SR NO. reported slow speed on 27/07/2022 SR166575 and no serice on 29/08/2022 SR 174563 ON THIS DATE TECHNISIAN did came to check left 16h55 never came back still no conection so it carries on phone one monday to been informed that the ticked is been closed and been resolved, so the whole proses all over new SR *** NOW THEY RESPOND Please be advised that the ETA is 12 August 2022 AM friday again .Its been 15 day with out internet but i am still paying for the whole month? WORST SERVICE EVER SPARE YOUR SELF THE FRUSTRATION AND TRY OTHER SERVICE PROVIDER
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Replies (3)
Vodacom's replyOfficial
10 Aug 2022, 10:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Aug 2022, 10:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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dave N's updateReviewer Update
10 Aug 2022, 10:19can't wait
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dave N's update10 Aug 2022, 10:19
Reviewer Update
can't wait
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dave N's updateReviewer Update
10 Aug 2022, 16:13Thanks
Still waiting for services to be restored
DAVE
Still waiting for services to be restored
DAVE
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dave N's update10 Aug 2022, 16:13
Reviewer Update
Thanks
Still waiting for services to be restored
DAVE
Still waiting for services to be restored
DAVE