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Suretha C
1 reviews | Active since Apr 2019
20 Jun 2023, 09:43
VODACOM WORST SERVICE EVER!!!!!!!!!!!
Vodacom have the WORST SERVICE I have ever seen!!!! Vodacom upgraded the wrong number on my account. I have sent the phone back and making calls and sending e-mails, been to Vodacom stores ect. ongoing for 2 months now. They are charging me money for an upgrade I did not do and reported to them several times. Every Vodacom agent tell me they will report it and sort it out, but nothing. Vodacom is costing me money and I feel it if ***** to charge me for a contract and phone I did not ask for. This is just 1 of the cases I’m struggling with at Vodacom. WORSE SERVICE EVER!!!!!!!!!! DO NOT DESERVE 1 STAR
Helpful (0)
Replies (3)0
Replies (3)Vodacom's replyOfficial
20 Jun 2023, 10:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jun 2023, 10:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Suretha C's updateReviewer Update
22 Jun 2023, 17:11Still no one at Vodacom could help me!!!!!!!!!
Still not solved
No one at Vodacom is knowing what they are doing!!!!!!!!
Still not solved
No one at Vodacom is knowing what they are doing!!!!!!!!
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Suretha C's update22 Jun 2023, 17:11
Reviewer Update
Still no one at Vodacom could help me!!!!!!!!!
Still not solved
No one at Vodacom is knowing what they are doing!!!!!!!!
Still not solved
No one at Vodacom is knowing what they are doing!!!!!!!!
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Suretha C's updateReviewer Update
26 Jun 2023, 17:26You are lying. Nothing were done yet!!!!@!@!!@!!!@@@@@
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Suretha C's update26 Jun 2023, 17:26
Reviewer Update
You are lying. Nothing were done yet!!!!@!@!!@!!!@@@@@
