SC
Suretha C

1 reviews | Active since Apr 2019

20 Jun 2023, 09:43

VODACOM WORST SERVICE EVER!!!!!!!!!!!

Vodacom have the WORST SERVICE I have ever seen!!!! Vodacom upgraded the wrong number on my account. I have sent the phone back and making calls and sending e-mails, been to Vodacom stores ect. ongoing for 2 months now. They are charging me money for an upgrade I did not do and reported to them several times. Every Vodacom agent tell me they will report it and sort it out, but nothing. Vodacom is costing me money and I feel it if ***** to charge me for a contract and phone I did not ask for. This is just 1 of the cases I’m struggling with at Vodacom. WORSE SERVICE EVER!!!!!!!!!! DO NOT DESERVE 1 STAR

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Replies (3)
Vodacom
Vodacom's reply20 Jun 2023, 10:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
SC
Suretha C's update22 Jun 2023, 17:11
Reviewer Update
Still no one at Vodacom could help me!!!!!!!!!
Still not solved
No one at Vodacom is knowing what they are doing!!!!!!!!
SC
Suretha C's update26 Jun 2023, 17:26
Reviewer Update
You are lying. Nothing were done yet!!!!@!@!!@!!!@@@@@