AS
Amy-lee Spencer

1 reviews | Active since Dec 2019

10 Dec 2019, 12:03

Vodacom - worst service ever

I took out a contract with the Vodacom in Northam and it has been the WORST service I have ever received. I took out the contract in March whereby I was promised 60 Gb daytime data and 30 Gb night time data. Since March I have been to the store about 7 times and I have phoned multiple times because I am paying R560 a month and I am only getting 30 Gb daytime data and 30 Gb night time data, which is NOT what I signed for. Up to now I have lost 270 Gb of data. I normally do not post such things but I have honestly had enough because Vodacom is not fixing my problem and I am ready to move all my contracts to another provider.

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Replies (1)
Vodacom
Vodacom's reply10 Dec 2019, 14:19
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team