JW
Jacques W

1 reviews | Active since May 2013

01 Jul 2017, 09:18

vodacom worst service ever

<p>I have purchased a tablet from elite mobile, when I finally received the tablet after more than a week I followed the instructions to get the sim activated. After 2 hours like they said it was still not activated. After more than one calls to Elite and Vodacom and after another week it is still not activated. Dispite receiving a sms that it is activated. Please help.</p>

0
Replies (2)
Vodacom
Vodacom's reply01 Jul 2017, 10:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Jul 2017, 13:50
Official

Dear Mr Wessels,

Feedback provided.

Regards,

Cassandra