VODACOM WORST SERVICE EVER !!!!!!!

<p>Vodacom.....Its either you have not trained your staff ....dont care or purely just after sales.</p> <p><br />I experienced the worst service from Vodacom upgrades department.</p> <p>I have been with this service provider for 10 years and trying to do an upgrade is an ultimate MISSION..</p> <p>I called on the 14 June to do an upgrade ,spent 1/2 on the line and went through the entire process,the lady confirmed this was done and i will receive my device the following week.However i did not receive any sms confirming this upgrade was processed so i called Vodacom again on the Sunday a Call centre agent advised i called back the Monday to which i did to only find out nothing was processed.I spent another 1 hour confirming this again .On Thursday i receive an SMS that Ram will be delivering my package to a JHB address......When i clearly advised the lady i love in DBN....I called and stopped this with Ram and then spent another 1 hour with vodacom confirming the correct address....Till today there is NO device.....No apology from Vodacom.....no compensation....Nothing .<br />..Maybe this is a sign to take my business to a better service provider clearly you don't value my business...</p>