Vodacom, worst service EVER

<p>I have a business, yesterday my phone just cutt off all calls. I drove 75km to a vodacom shop in the matlosana mall in Klerksdorp. As I entered the shop one lady was willing to help as the 2 other ladies dissapeared into the back just as they saw me enter the shop. The other guy was sitting eating a bag of chips. the Lady helped me with a sim swop and said after 4 hours it will be activated, as I sat there the two ladies reappeared from the back and sat complaining of difficult customers.....guess what???? If you delivered a service there will be no complaints . It is 24 hours later and is still not activated. I called the business center and they said that the sim number is not even registered with them, the sim swop was not done. I phoned the shop today and asked for the manager, firstly he will be in at 10AM whish I had his working hours. I phoned like 5 times again, the one person said he is busy on the line with a customer...said I will hold when I was transferred to another person he said that Fanie is not in???? When I said I will come in again, suddenly Fanie, the manager is in....they are lying!!!!! I asked for the number of the manager,s boss but they will not give it to me. this was at MATLOSANA MALL IN KLERKSDORP....someone should really do something about their service. I have a business to run. I have a transport business, I can't reach the drivers, will Vodacom refund me for loss of income??????</p>