Vodacom worst service ever

Vodacom has the worst customer service. I wanted to install Fibre and use Vodacom as my network supplier.

Vodacom gave my data SIM number for RAM in order to deliver my router, hence, RAM could not get hold of me, because it's a data SIM and not a telephone number?!?! The router was sent back to Vodacom. I had to find this all out by myself, seeing as Vodacom just kept on blaming RAM and even said I need to phone RAM and sort it out myself.

I struggled numerous times to get the router delivered, but to no avail. I spoke on three different days with countless consultants from Vodacom (been put through all the different departments).

I asked Vodacom to confirm cancellation. The only response I got is to supply the telephone number in question.. THERE IS NO TELEPHONE NUMBER, AS THIS IS A FIBRE INSTALLATION QUERY.

All their contact numbers are short dails, therefore, if you do not phone from a Vodacom phone, you almost can't reach them. (Office telephones does not dial short numbers!!).

Pathetic. Glad my last contract with Vodacom is ending in December. I will never use Vodacom as service provider again. Vodacom: Sales Order SO***.