KC
Kerry C

1 reviews | Active since Jul 2018

12 Jul 2018, 11:23

Vodacom - worst service ever!!!!!!!!!!!!!!!!!!!!!

I have been trying to obtain a Vodacom and both head office regarding a contract I am trying to take out. I am being given the total round around and Vodacom are not prepared to help me any further. On the last message on Hellopeter, Vodacom said I consultant would contact me shortly but still waiting for someone to contact me. So that again shows that Vodacom are not interested in helping me.

I do not want to speak to customer service as they are useless in helping. I am wanting a manager to phone me to resolve this issue as soon as possible

Contact no. **********

0
Replies (1)
Vodacom
Vodacom's reply12 Jul 2018, 12:31
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team