NW
Noel W

1 reviews | Active since Jun 2016

10 Jun 2016, 13:43

Vodacom worst service ever!

<p>All I want is my invoice.</p> <p>This used to be mailed, but no longer. When I phone in,an after jumping through all their proverbial hoops, they promisedto send my invoice. I get three mails, all without the invoice. Call again, then hold for 8 minutes before quitting. Phone again, more hoops to jump through, again a promise of a mail, this time the opreator says the attachement will definately be there.2 more mails, withot attachements.......</p> <p>Been a Vodacom customer in excess of 20 years now..... next stop Cell C, MTN or even Telkom..</p>

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Replies (1)
Vodacom
Vodacom's reply10 Jun 2016, 13:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team