Vodacom - Worst Service Ever

I’m writing this email to share my frustration with the services of Vodacom over the past few weeks. Recently I’ve been unable to receive calls, Vodacom customer care keeps referring me to a Vodacom outlet as they are unable to resolve the issue. Get to an outlet store and the tech tells me that they have a lot of customers experiencing the same problem. Every few days my sim is synced to the network in order for me to make calls. The tech advises that there is nothing wrong with my phone or SIM card however the issue persists. I call Vodacom and ask to speak to a team leader and was told that the person is unavailable and that they will call me back. I CANNOT RECEIVE CALLS, how do you plan to get in contact with me?

Clearly Vodacom has lost the plot and don’t care about their customers .

Guess it’s time to switch networks !