1 reviews | Active since Nov 2016
Vodacom worst service eva
<p>i upgraded to A samsung S7 EDGE Had the phone for 4 day ,it started to get very very hot and frose on day 5 ,took it back to Bayside Vodacom where i receved the phone 5 days prior ,they told me they would send the phone away after waiting almost 2 weeks i receved the phone on Thursday evening about 4.20 on sunday at 12.02 the phone frose yet again ,Monday I took the phone back to Vodacom Bayside of where they refused to replace the phone. as i dont want the phone....OR MY CONTACT CANCLED ... iv had it less than 5 days in a total of 19 days ,im paying a fortune and want a phone that is not faulty from the start CALLED THE CUSTOMER CAR CENTRE They moved me from one department to another to another to another after being on the phone holding for help for 96 min th managed o cut me off ,I will post this on Face book t see if anyone can possibly help</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
