SM
Sihle M

1 reviews | Active since Apr 2015

14 Apr 2015, 15:30

VODACOM WORST SERVICE DONT TRUST THIS ORGANISATION

On the 27 March 2015, I was meant to pay R1100 for my Vodacom account. I accidentally added a zero to that figure making it R11 000. I have since that date tried to get Vodacom to refund the money. At first I was told this would be refunded on Sat 4th April 2015,

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Replies (1)
Vodacom
Vodacom's reply14 Apr 2015, 16:30
Official
Hello smadlala,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team