MB
Monic B

1 reviews | Active since Mar 2021

26 Mar 2021, 15:32

Vodacom worst service

Worst service ever I have over 30 emails with them. Paid my contract in full then only to find out I still owed them one payment. After 6 months I made that payment as they wanted and still has not been fixed where I was told that was the full amount owed. When asked why the person gave wrong information I could not be answered at all. I would not recommend them they are not professional and nobody ever replies

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Replies (1)
Vodacom
Vodacom's reply27 Mar 2021, 11:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team