SS
Sanjay S
1 reviews | Active since Apr 2020
22 Jul 2020, 09:10
Vodacom worst service and given the run around when trying to cancel service
I called Vodacom to cancel my contract after it completed 2 years but was told to try a new service for 14 days, but when i called back each time to cancel i kept being given the run around. Vodacom service is the worst and they make it as difficult as possible to cancel any of the services while they continue billing. I tried to report this to Vodacom but again their systems don't work.
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Replies (1)Vodacom's replyOfficial
22 Jul 2020, 11:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Jul 2020, 11:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
