Vodacom worst service

The worst service when it comes to cancelling a contract. I phoned in February the guy on the line said he is cancelling the contract. But 1/3/2024 it went if again . I phoned again and was send an early cancellation form and I have to pay another R100 to cancel the contract . I never received any statements or contracts as they had my email wrong . I’m un employed and this month it went of again. After I have send the early csncelation form and pop to them. Vodacom owes me the 4 months money plus the cancelation fee. It is a total nightmare to get a contract or as I thought prepaid cancelled . The mifi was ****** I haven’t used it in 9 months. Nobody seems to care they just want to take money Never ever use Vodacom