MZ
Martin Z

1 reviews | Active since May 2022

18 Sept 2023, 09:51

Vodacom worst service

Worst service I cancelled a voice contract in 4 July 2023 It's now 3 months later and it has still not been cancelled. I followed up each month and every time get some BS excuse as to why it still not cancelled . It seems like vodacom keep dragging it out so that they can rip u You off some more each month Another cancellation was logged a gain on 5 September

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Replies (1)
Vodacom
Vodacom's reply18 Sept 2023, 09:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team