SP
SAGREE P
1 reviews | Active since Feb 2010
08 Jul 2019, 12:49
Vodacom - Worst Service
I have given Vodacom 30 days notice on the 01 June 2019 as per the agreement to cancel my Fibre Contract on the 30 June 2019 and to date Vodacom have not released my line for my new Service Provider to take over. According to Vodacom Customer Services my line will only be disconnected at the end of July 2019, this totally unacceptable and unprofessional.
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Vodacom's replyOfficial
08 Jul 2019, 12:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jul 2019, 12:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team