CH
Calvin H

1 reviews | Active since Dec 2017

22 Dec 2017, 12:33

Vodacom worst service.

Cancelled my account after the 24 month period. Left the country for a 18 months upon my return found out vodacom has listed me on ITC and handed me over to debit collectors. Not once was I sent any correspondence regarding my account.

Now I have to go from department to department to sort out the mess they have created.

Totally useless company to work with.

0
Replies (1)
Vodacom
Vodacom's reply22 Dec 2017, 14:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team