MV
Morne V

1 reviews | Active since Nov 2016

21 Nov 2016, 10:12

Vodacom - Worst service

<p>After having endless problems and bad service trying to get my lines reactivated, Vodacom eventually comes to the party after more than a month and I can finally use the lines that I pay for.</p> <p> </p> <p>2 weeks after that, my lines just get locked again due to R6000 arrears???? For what, seeing that I did not even have access to use any lines????</p> <p> </p> <p>I have spoken to a consultant who advised me that it was a mistake from Vodacom who allocated my Handset fees to my bill instead of a monthly deduction and she was going to unlock my lines. 1 Week later, I still have no lines, yet I must PAY!!!</p> <p> </p> <p>For what...bad service, no Lines...!!!</p>

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Replies (1)
Vodacom
Vodacom's reply21 Nov 2016, 10:52
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team