AN
Angela N

1 reviews | Active since Dec 2019

14 Dec 2019, 12:33

Vodacom worst service

Vodacom deleted my number off the network that I have been using for about 14 years...with no warning or notification All my email addresses are connected to this cellnumber with no passwords I am extremely unhappy that vodacom can not even give me my number back even just for the time i need to deactivate this number from all my email addresses. I need my number to be activated urgently Will never recommend vodacom to anyone

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Replies (2)
Vodacom
Vodacom's reply15 Dec 2019, 11:34
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
Vodacom
Vodacom's reply03 Jan 2020, 14:51
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Your query has now been resolved. Regards Consumer Website Team