CV
Christie V
1 reviews | Active since Feb 2022
04 Feb 2022, 15:17
VODACOM WORST SERVICE
I took out a higher call contract from vodacom. I have complained 4 times about the signal at my house because I work from home and from my cell phone and that is why it is so extremely important that I have signal. I have asked 4 times for them to investigate or come and attend to my house. My signal is not better and I just received an SMS to say my query has been closed. This is the worst service that I have received in my life and I pay them so much money for no service.
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Vodacom's replyOfficial
04 Feb 2022, 15:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2022, 15:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CV
Christie V's updateReviewer Update
04 Feb 2022, 16:07I am sorry but this is really to little to late. I have complained and complained but my matter is not resolved. What I want is for someone to come to my house and put in a signal booster at my house or Vodacom can relieve me from my contract so I can go to another service provider that gives me proper service. Your consultants help me nothing because they inform me that they will fix it or attend to it and nothing has happened for 6 months.
CV
Christie V's update04 Feb 2022, 16:07
Reviewer Update
I am sorry but this is really to little to late. I have complained and complained but my matter is not resolved. What I want is for someone to come to my house and put in a signal booster at my house or Vodacom can relieve me from my contract so I can go to another service provider that gives me proper service. Your consultants help me nothing because they inform me that they will fix it or attend to it and nothing has happened for 6 months.