VODACOM - WORST SERVIC PROVIDER

I had a 3 year data contract with Vodacom which came to an end in December last year. I did not get a call or an email informing me of upgrades etc. Which means once the contract is over it was meant to roll over to a month to month and I can cancel at any time. I tried to cancel at the Malvern Vodacom branch and was told I need to call the contact center. I have been trying to cancel this contract since the 3rd January and they keep dropping their calls once i get to cancelations. Today i finally get to an agent and he tells me i have to pay for Feb as well because they need 1 months notice to cancel!! BY that logic, they need to charge the same contract amount and not double the amount if I am stilL on the same contract else they should allow me to cancel effective immediately. Also, since I have been trying to cancel this contract for a while now, and Vodacom did not bother to call back or they DROP my calls, why should I be responsible for the payment as I have not been getting service from December last year. I asked the agent today to please cancel before the call drops , he keeps me holding until he drops the call yet again - so they wont allow me to cancel AND I dont have service AND I MUST PAY R612.00 indefinately??? VODACOM ARE ******* AND THEY WILL TRY ANYTHING TO AVOID CANCELLING CONTRACTS!!!!! They refused to provide a REFERENC number until they finalize the cancellation which never happens!!!! Bunch of useless idiots!!!!