Vodacom worst sales service

From Gabriella<br> <br> Recently I have signed up a new contract with vodacom for a Sony Xperia z3. The sales person in the vodacom outlet at rosebank was clueless on how the waterproof phone operates and all that was said to me was the mobile is covered if it's water damage. <br> <br> However I still went threw the Manuel and noted all ports should be closed when in the water so I followed the instructions. <br> However upon taking the mobile into the water it switched off and signs of water was visible at the back of the camera.<br> <br> I took the mobile into Vodaworld for repairs when they called me back all the consultant could say was your phone is liquid damaged and it's not vodacoms fault but mine.<br> <br> I refused to take the mobile back as its undeR warranty, Vodacom had me calling and running in and out of Vodaworld to solve this matter. <br> <br> 2 months now and the mobile is with them and I have received no feedback.<br> <br> Worst service from a provider<br> <br> Bad customer service from a call centre<br> <br> I must say that when it comes to debting my account vodacom waste know time however when it comes to resolving an issue it takes forever.<br> <br> Further more I did not even receive the headset that comes with the mobile