VODACOM WORST RESPONSE

<p>I have a VIP account with Vodacom. The reception in my house is almost non existent and after months of fighting eventually installed a booster which made virtually no difference at all. </p> <p>I have visited the store in Menlyn in countless ocassions - promises made and never kept. They refuse to cancel my agreement so I can go to another service provider.</p> <p>Further more I have fixed R2000 a month account which entitles me to unlimited usage. For the past 6 months my bill has fluxtuated between R4 000 and R11 000 a month. </p> <p>Call has been escalated, however no one has ever contacted me to resolve the issue. When ever I phone to enquire, the call has been closed - however without solution to my problems.</p> <p>I would like someone from Vodacom to please resolve my problem without escalation and promises.</p> <p>Obviously it will not help to phone on my cell no as it rarely works due to the reception issues. I have given my landline ( ********** 301) no as a second option - however no one from Vodacom has ever phone me on the landline no.</p> <p>This worst service I have ever received.</p> <p> </p>