EC
Errol C
1 reviews | Active since Feb 2019
08 Feb 2019, 13:27
Vodacom - worst possible service
Two weeks now and Vodacom unable to resolve my fiber issue. This is after numerous calls to them practically begging for help. In the end I decided to cancel their service but service is so pathetic that the lost the initial request and we had to redo.
All I want now is my line released so that I can move on. Terrible experience, totally *********** - a shame for such a large concern. My long standing mobile contract ~15 years is next to go when contract expires, they do not deserve my business.
Totally disgusted.
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Replies (2)
Vodacom's replyOfficial
08 Feb 2019, 14:02 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Feb 2019, 14:02
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
EC
Errol C's updateReviewer Update
11 Feb 2019, 10:22We are now heading for our third week with Vodacom fiber issue. Technician promised to be at our premises first thing this morning but still waiting. This service is beyond disgraceful and appauling but all we can really do is hope Hellopeter can get Vodacom to react. Will cut all ties with Vodacom when convenient for me. Absolutely disgusted!!!
EC
Errol C's update11 Feb 2019, 10:22
Reviewer Update
We are now heading for our third week with Vodacom fiber issue. Technician promised to be at our premises first thing this morning but still waiting. This service is beyond disgraceful and appauling but all we can really do is hope Hellopeter can get Vodacom to react. Will cut all ties with Vodacom when convenient for me. Absolutely disgusted!!!