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Susan B
1 reviews | Active since Oct 2023
30 Nov 2023, 11:43
Vodacom worst people to deal with
Vodacom is the worst people to deal with. I have been trying to contact them, calling to sort out a complaint regarding a handset that I never received and Legal action is now been taken and I have been calling to ans trying to sort this out. This is sooooo frustrating and I don't know what to do anymore
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Replies (2)
Vodacom's replyOfficial
30 Nov 2023, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Nov 2023, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SB
Susan B's updateReviewer Update
07 Feb 2024, 13:51Hi, please note that I am still waiting for a call back to advise how far Vodacom is to delete the device from my name and to clear the record
SB
Susan B's update07 Feb 2024, 13:51
Reviewer Update
Hi, please note that I am still waiting for a call back to advise how far Vodacom is to delete the device from my name and to clear the record