Vodacom Worst New Contract Service

I ordered my new cellphone contract and was told that I will receive my cellphone on before Thursday 19th March. I called on Thursday and was told that courier couldn't find the address specified (I confirmed that address was correct) and that the cellphone is being sent back to warehouse. <br> <br> I'm sick and tired of spending hours on the call centers and being put on hold. <br> <br> I need my cellphone urgently. I have logged a complaint and was called by \vodacom emergency services"that followed up on my complaint. But apparently nothing came from that as well.<br> <br> I can't believe the kind of service that is being received for a new customer. This is pathetic. Not even to mention the courier service that cant find an address. Isn't that what they specialize in? I did not even receive a call from them when they \""couldn't find the address\""...<br> <br> I heard Vodacom had good service that is why I decided to get a new contract from them"